Position: Operations Support Analyst

Location: Hybrid (Tues & Wed on-site) Richfield, MN 55423

Length: 10 months

Start: 3 weeks

Interview: Video

Visa Status: Any Visas (Except H1b, CPT TN)

Job Description:

Special note from client: Any profiles that only have Azure DevOps experience will be declined.

Must Haves:

5+ Azure administrator and Networking experience- not just Azure DevOps
Knowledge of Microsoft Azure services -This includes virtual machines, storage, networking, databases, security, Front gate , CDN, Azure ASE and other core Azure services)
PowerShell and Azure CLI
Networking expertise: Understanding of networking concepts like IP addresses, firewalls, and load balancing is crucial.
Linux and Windows administration

Overview:

The project is looking for a contractor with real-world experience who is familiar with Azure across many platforms. This is very important, and the client will drill them on this, so that is why the project is being very particular about who is selected. The contractor will need to use their experience and knowledge to troubleshoot network issues to pinpoint the root cause of a problem to be able to resolve tickets they receive.
This will require working with different app teams to resolve issues. This person will be an onshore lead who will work with a small onshore and offshore team, totaling 4-5 people. Coverage is required 24 hours a day, so there will be times when they will be on-call. These on-call times will be divided among the offshore and onshore teams with more coverage required during the holidays that drive retail sales. The onsite requirement stands as Tuesday & Wednesday each week. Past candidates were declined because they supplied textbook answers but were not able to explain a situation they had encountered in their career.
Points to consider in summary:
Contractor will be fielding tickets to troubleshoot app issues. They will need to have extensive experience as an Azure Dev Ops with hands-on knowledge of various tools. This is not the same as a Desktop Support Analyst (DSA candidates will automatically be declined).
Contractor will use their experience to drill down the issue to its source and work with other support teams across the company to solve the problem. They will be part of a full support model.
This person will be an onshore lead working with an offshore team. Onshore and offshore teams will total approximately 5 people.
The contractor will work a normal work week with Tuesday and Wednesday required onsite. They will also be expected to rotate on call with the rest of the team.
Number of tickets will not be huge because the client is migrating from Azure to AWS
Because the client is a retailer, holidays may require more coverage.

Technical Skills:

Strong understanding of cloud computing concepts: This includes familiarity with Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) models.
Deep knowledge of Microsoft Azure services: This includes virtual machines, storage, networking, databases, security, Front gate , CDN, Azure ASE and other core Azure services.
Experience with scripting languages: PowerShell and Azure CLI are essential for automating tasks and managing Azure resources.
Networking expertise: Understanding of networking concepts like IP addresses, firewalls, and load balancing is crucial.
Linux and Windows administration: Familiarity with both operating systems is beneficial as many Azure services run on these platforms.

Soft Skills:

Problem-solving and analytical skills: Azure platform engineers need to be able to troubleshoot issues and identify root causes.
Communication and collaboration skills: They need to effectively communicate with developers, operations teams, and other stakeholders.
Adaptability and willingness to learn: The cloud landscape is constantly evolving, so the ability to learn new technologies and adapt to change is essential.
Additionally, may prefer candidates with:
•Experience with DevOps principles and tools: This includes familiarity with continuous integration and continuous delivery (CI/CD) pipelines.

Warm Regards

Vipin Tripathi

SmartiplacePh : (818) 459-3574 EXT 114

Technical Recruiter

E : vipin@smartiplace.net | W: www.smartiplace.net

—

——————– US STAFFING ESSENTIALS ————————————–For daily

US JOBS /

Updated Hotlist / Post hotlist / Vendor Listsfrom the trusted sources For Everything in US Staffing Just

Search on google ” C2C HOTLIST ” for daily 5000+ US JOBS and Updated 10000+ Hotlists.
Have you Checked this No.1 US Staffing Whatsapp Channel for Daily C2C Jobs/ Hotlists and Top US staffing Telegram Channel of 50k American vendors

Linkdin || Telegram || Whatsapp

Daily Updated top 2000k+ VENDOR LISTS

Top 500+ USA JOBS ONLINE

top staffing companies in usa

Updated bench sales hotlist

More Corp to corp hotlist

Join linkedin 53000+ US Active recruiters Network

Join No.1 Telegram channel for daily US JOBS and Updated HOTLIST